Help Center
Step-by-step guides for PatientBook on the web portal and in the app. Each guide shows both, and what's different between them.
Common questions
- How do I add a new patient?
- How do I add a family member?
- How do I book a visit?
- How do I mark a patient as arrived?
- How do I write a prescription?
- How do I upload a patient's report?
- How do I take time off?
- How do I send the booking link to a patient?
- How do I add an assistant?
- How do I switch account type?
Getting started
For doctors
- Add a patient and their familyFind a patient by phone number, create a file if they're new, and link their family members.Web portalApp
- Book a visitBook a patient into a free time at one of your clinics, and find your visits in the visits list.Web portalApp
- Move a visit through its statusesMark the patient as arrived, start and end the visit, and change a status by hand when plans change.Web portalApp
- Run a consultationStart the visit, write your notes, add diagnoses, medicines and requested tests, and end the visit.Web portalApp
- Work with a patient's fileOpen a patient's file to see their history, upload reports, and read their lab results and archive.Web portalApp
- Set up online bookingSet your working hours and visit lengths, block time off, and share your booking link so patients can book themselves.Web portalApp
- Add an assistantGive an assistant access to your clinics, so they can run your day from the PatientBook app.Web portal
Still stuck?
Our team answers on WhatsApp and email.