Help Center
Step-by-step guides for PatientBook on the web portal and in the app. Each guide shows both, and what's different between them.
Common questions
- How do I add a new patient?
- How do I add a family member?
- How do I book a visit?
- How do I mark a patient as arrived?
- How do I upload a patient's report?
- How do I take time off?
- How do I send the booking link to a patient?
- How do I switch to another doctor or clinic?
- How do I switch account type?
- How do I change the language?
Getting started
For doctors
- Add a patient and their familyFind a patient by phone number, create a file if they're new, and link their family members.Web portalApp
- Book a visitBook a patient into a free time at one of your clinics, and find your visits in the visits list.Web portalApp
- Move a visit through its statusesMark the patient as arrived, start and end the visit, and change a status by hand when plans change.Web portalApp
- Work with a patient's fileOpen a patient's file to see their history, upload reports, and read their lab results and archive.Web portalApp
- Set up online bookingSet your working hours and visit lengths, block time off, and share your booking link so patients can book themselves.Web portalApp
For assistants
Still stuck?
Our team answers on WhatsApp and email.